Repair Process

Your insurance adjuster will thoroughly inspect your vehicle and provide a detailed repair estimate.

Once we review your estimate, one of our Customer Service Representatives will contact you to schedule a convenient date and time for your vehicle’s drop-off. They will also be available to answer any questions you may have about your vehicle or the repair process.

Our technicians will start the repair process by carefully disassembling the damaged components of your vehicle. This allows our estimators and production team to inspect for hidden damage thoroughly. During this phase, we will work with your insurance company to secure the necessary authorizations and update the estimate to ensure all repairs are accurately documented and approved.

In some cases, parts for your vehicle may have been preordered; however, additional components might still be required after a thorough inspection. We will coordinate with your insurance company to promptly secure approval and order the necessary parts. The wait time for parts can vary depending on your vehicle's make, model, and manufacturer.

A certified technician will perform all body and structural repairs to ensure your vehicle is restored to its pre-accident condition and meets OEM specifications. During this phase, additional sublet work, such as glass replacement and recalibrations, may also be completed to ensure every aspect of your vehicle is addressed correctly.

After the painting process, your vehicle will be carefully reassembled to meet factory specifications, with any necessary recalibrations performed to ensure optimal performance and safety.

Our detailers will thoroughly clean your vehicle, removing any hazardous waste, vacuuming the interior, and giving it a comprehensive wash. Following this, our production team will conduct a meticulous final quality control inspection to ensure every repair process is completed accurately and to the highest standards.